It’s greener where you water it.

Frequently Asked Questions

How do I contact you?

Click here or email us on

What are your operating hours?

Our website is operational 24/7, and customer service is available Monday to Friday, 9 to 5.

How do I order and pay?

Add your items to the shopping cart. Click on the shopping cart icon, and on the shopping cart page click “proceed to checkout”.

What are my payment options?

You can pay via credit card (Visa, Mastercard, American Express) debit card, EFT (Ozow), Masterpass, or Snapscan.

How do I use a voucher?

During the checkout process, enter your coupon code on the payment page.

How much does delivery cost?

We charge a flat rate of R110 for delivery.

How long will it take for my order to be delivered?

Orders should be delivered in plus-minus three business days.

Can I collect my order?

Orders cannot be collected.

Do you deliver internationally?

We only deliver within South Africa.

What happens if I don’t get my delivery?

Contact us here or email us on

Can I cancel my order?

In order to cancel or refund your order contact us here, or email us on

What if I’m unhappy with my order?

Contact us here or email us on

What is your return policy?

Click here for our return policy.

Do you offer affiliate marketing?

Contact us here for affiliate marketing opportunities.

Can I advertise on your website?

Currently we do not offer advertising on our website. Contact us here for affiliate marketing opportunities.

Do you sell weed, seeds, hash etc?

Due to the current laws of South Africa, we do not sell any products that contain THC.

How do I update my profile or contact details?

You can update your details via the customer portal here.